The new ePrint viewer has resolved this issue. However, if you are still experiencing blank measures or pages, please make sure the song is completely visible in the preview box and check your margins before printing.


Adjusting headers and footers:


Chrome

Option 1:  Change Margins to Minimum and remove Headers and Footers.

Option 2: Scale 95% or whatever makes it fits.


Firefox

Option 1:  Change Margins to Default and remove Headers and Footers.

Option 2: Scale 95% or whatever makes it fits.


Edge

Option 1:  Change Margins to Minimum and remove Headers and Footers. Check the print preview. If it is still incorrect, change the margins back to the default.

Option 2: Scale 95% or whatever makes it fits.


Safari

Option: Remove Headers and Footers. Click SHOW DETAILS if you don't see this option.


If you have tried different browsers, adjusting header/footer margins, and are still getting blank pages, please contact us at support@jwpepper.com or phone at 1-800-345-6296 for troubleshooting assistance.