If you cannot install the ePrintGo app on your mobile device, your device or operating system may not be compatible. 
The app is compatible with the following Apple devices at this time:
  1. iPhone iOS 11.0 or later
  2. iPad OS 11.0 or later
  3. iPod touch iOS 11.0 or later

The app is compatible with the following Android versions at this time:

  1. Android 5.0 or later