What are your customer service hours? Print

Modified on: Tue, Feb 25, 2025 at 1:48 PM

You will find useful tips in our online Help Center . Representatives are available Monday through Friday, from 9:00 am to 6:00 pm ET if you require personal assistance. Most inquiries can be directed to us by phone at 1-800-345-6296 or by email at:

General Inquiries: satisfaction@jwpepper.com

Technical Support: support@jwpepper.com

Orders: orders@jwpepper.com

Billing: billing@jwpepper.com

If you require professional school services for bids, music festivals, and more, our Account Management Team can be reached most weekdays via Professional Services .

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