Pepper Gift Cards

Gift cards are not redeemable for cash, except where required by law. It is highly recommended that you record your gift card number and PIN in a safe place in case a loss, damage or theft, and a replacement card is needed.

How do I purchase a Pepper Gift Card?
Gift cards are available in denominations of $15, $25, $50, or $100 and may be billed to a credit card or your organization's in-house Pepper® account....
Mon, Apr 13, 2020 at 9:53 AM
How will my card arrive?
 All cards are sent with an elegant envelope for presentable gift-giving. There is no shipping or processing charge for gift cards if you select Ground Deli...
Mon, Apr 13, 2020 at 10:00 AM
Can I send a gift card directly to the recipient(s)?
Yes, you may send a gift card directly to the recipient. To do this, over-type the shipping address with the address of the recipient on the Order Summary s...
Mon, Apr 13, 2020 at 10:01 AM
How can I check the balance on my Pepper® gift card?
You can check the unused balance on a Pepper® gift card online at www.jwpepper.com/sheet-music/services-gift-cards.jsp, or by calling the toll-free music li...
Mon, Apr 13, 2020 at 10:08 AM
What happens if the gift card is lost, damaged or stolen?
Proof of purchase is required to cancel or replace lost or stolen cards. Only positive account balances may be replaced. A new card will be issued in the am...
Mon, Apr 13, 2020 at 10:10 AM
Do gift cards expire?
No, gift cards have no expiration date. They may be used until their entire balance has been depleted. There are no fees charged for remaining balances left...
Mon, Apr 13, 2020 at 11:15 AM
Is there tax or a delivery fee?
There is no tax charged for a gift card purchase. All gift cards are sent via ground delivery free of charge. Gift cards are sent via UPS or FedEx and ca...
Mon, Apr 13, 2020 at 12:19 PM
Can I expedite delivery of gift cards?
You may expedite your gift card order by requesting 2nd Day or Next Day Air service. Fees for this are based on the lowest fee on the Shipping Table for the...
Mon, Apr 13, 2020 at 12:38 PM
How can I track my gift card order?
Click the Orders and Tracking link under 'My Account', log in and select the shipping address of the gift card order. You can also track your orde...
Mon, Apr 13, 2020 at 12:47 PM
Where can I redeem Pepper® gift cards?
Pepper® gift cards are redeemable online at jwpepper.com, via our toll-free music line 1-800-345-6296, or in any of our regional sales centers. Only one gi...
Mon, Apr 13, 2020 at 3:29 PM