Pepper Gift Cards

Gift cards are not redeemable for cash, except where required by law. It is highly recommended that you record your gift card number and PIN in a safe place in case a loss, damage or theft, and a replacement card is needed.

Is there tax or a delivery fee?
There is no tax charged for a gift card purchase. Gift cards are shipped via ground delivery for no additional shipping fee unless rush delivery is requeste...
Wed, Jan 20, 2021 at 4:22 PM
How do I purchase a Pepper Gift Card?
Purchases may be made online or via our toll-free music line at 800-345-6296. Gift cards are available in denominations of $15, $25, $50, or $100 and may be...
Wed, Jan 20, 2021 at 12:40 PM
How can I check the balance on my Pepper® gift card?
You can check the unused balance on a Pepper® gift card online at jwpepper.com/sheet-music/services-gift-cards.jsp, or by calling the toll-free music line a...
Wed, Jan 20, 2021 at 11:22 AM
How will my card arrive?
All cards arrive with an elegant envelope for presentable gift-giving. Gift cards are shipped via ground delivery for no additional shipping fee unless rush...
Wed, Jan 20, 2021 at 12:14 PM
Can I send a gift card directly to the recipient(s)?
Yes, If you are using your account, you will need to choose the Ship to Different Address at checkout. You will be able to enter the recipient's shippi...
Wed, Jan 20, 2021 at 12:59 PM
Where can I redeem Pepper® gift cards?
Pepper®  gift cards may be redeemed for purchases online at jwpepper.com. Simply select the gift card payment method at checkout. You may use only one gift ...
Mon, Mar 15, 2021 at 11:28 AM
My gift card has not yet arrived. How can I track my gift card order?
You can track all gift card orders shipped via UPS or FedEx. Shipments are not trackable if the gift card was sent to a US Post Office Box via USPS Mail. ...
Wed, Jan 20, 2021 at 4:53 PM
What happens if the gift card is lost, damaged or stolen?
Proof of purchase is required to cancel or replace lost or stolen cards. Only positive account balances may be replaced. A new card will be issued in the am...
Thu, Jan 21, 2021 at 9:18 AM
What happens if my order total is greater or less than the balance on my gift card?
If your order total is greater than the value of your gift card, a credit card is required to process the balance of your order amount. If you require the o...
Thu, Jan 21, 2021 at 8:51 AM
What should I do if the gift card I purchase does not work when trying to redeem it?
Although this may be rare, a gift card activation failure may occur prior to being distributed. If this should happen, please phone us immediately at 1-800-...
Thu, Jan 21, 2021 at 8:48 AM