Solution home Billing, Payments, and Credits

Pepper Gift Cards

Gift cards are not redeemable for cash, except where required by law. It is highly recommended that you record your gift card number and PIN in a safe place in case a loss, damage or theft, and a replacement card is needed.

How do I purchase a J.W. Pepper Gift Card?
You may make a purchase online or by phone at 1-800-345-6296. Gift cards are available in denominations of $15, $25, $50, or $100 and may be billed to a cre...
Thu, Jul 20, 2023 at 4:24 PM
Does J.W. Pepper charge tax or a delivery fee?
We do not charge tax for gift card purchases. Gift cards are shipped via ground delivery, and there is no additional shipping fee unless a customer requests...
Tue, Jul 18, 2023 at 11:32 AM
How can I check the balance on my J.W. Pepper gift card?
You can check the unused balance on a Pepper gift card here or by calling us at 1-800-345-6296.
Thu, Jul 20, 2023 at 4:25 PM
How will my card arrive?
All cards arrive with an elegant envelope for presentable gift-giving. Gift cards are shipped via ground delivery for no additional shipping fee unless rush...
Wed, Jan 20, 2021 at 12:14 PM
Can I send a gift card directly to the recipient(s)?
Yes, If you are using your account, you will need to choose the Ship to Different Address at checkout. You will be able to enter the recipient's shippin...
Wed, Jan 20, 2021 at 12:59 PM
Where can I redeem J.W. Pepper gift cards?
You may redeem J.W. Pepper gift cards for purchases through our website. Simply select the gift card payment method at checkout. You may use only one gift c...
Tue, Jul 18, 2023 at 11:36 AM
My gift card has not yet arrived. How can I track my gift card order?
You can track all gift card orders shipped via UPS or FedEx. Shipments are not trackable if the gift card was sent to a US Post Office Box via USPS Mail. ...
Wed, Jan 20, 2021 at 4:53 PM
What happens if the gift card is lost, damaged or stolen?
Proof of purchase is required to cancel or replace lost or stolen cards. Only positive account balances may be replaced. A new card will be issued in the am...
Thu, Jan 21, 2021 at 9:18 AM
What happens if my order total is greater or less than the balance on my gift card?
If your order total is greater than the value of your gift card, a credit card is required to process the balance of your order amount. If you require the o...
Thu, Jan 21, 2021 at 8:51 AM
What should I do if the gift card I purchase does not work when trying to redeem it?
Although this may be rare, a gift card activation failure may occur prior to being distributed. If this should happen, please phone us immediately at 1-800-...
Thu, Jan 21, 2021 at 8:48 AM