Pepper Gift Cards

Gift cards are not redeemable for cash, except where required by law. It is highly recommended that you record your gift card number and PIN in a safe place in case a loss, damage or theft, and a replacement card is needed.

How do I purchase a J.W. Pepper Gift Card?
You may make a purchase online or by phone at 1-800-345-6296. Gift cards are available in denominations of $15, $25, $50, or $100 and may be billed to a cre...
Thu, Jul 20, 2023 at 4:24 PM
How can I check the balance on my J.W. Pepper gift card?
You can check the unused balance on a Pepper gift card here or by calling us at 1-800-345-6296.
Thu, Jul 20, 2023 at 4:25 PM
Is there tax or a delivery fee for gift cards?
We do not charge tax for gift card purchases. Gift cards are shipped via ground delivery, and there is no additional shipping fee unless a customer requests...
Fri, Jan 31, 2025 at 6:39 PM
How will my gift card arrive?
All Pepper gift cards arrive with an elegant envelope for presentable gift-giving. Gift cards are shipped via standard ground delivery with package tracking...
Fri, Jan 31, 2025 at 6:40 PM
Can I send a gift card directly to the recipient?
To have a gift card delivered to the recipient, you must add their address as the shipping address during checkout using the Ship to a New Address option. Y...
Fri, Jan 31, 2025 at 6:50 PM
Where can I redeem J.W. Pepper gift cards?
You may redeem J.W. Pepper gift cards for purchases through our website. You will be given the option to input your gift card number and PIN on the payment ...
Fri, Jan 31, 2025 at 7:49 PM
What happens if my order total is greater or less than the balance on my gift card?
If your order total is greater than the value of your gift card, a credit card is required to process the balance of your order amount. If you require the o...
Fri, Jan 31, 2025 at 7:50 PM
My gift card has not yet arrived. How can I track my gift card order?
You can track all gift card orders shipped via UPS or FedEx. Shipments are not trackable if the gift card was sent to a US Post Office Box via USPS Mail. ...
Wed, Jan 20, 2021 at 4:53 PM
What happens if my gift card is lost, damaged, or stolen?
Proof of purchase is required to cancel or replace lost or stolen cards. Only positive account balances at the time of the claim may be replaced. We recomme...
Fri, Jan 31, 2025 at 7:54 PM
What should I do if my gift card doesn't work?
Although rare, a gift card activation failure may occur before it is distributed. If this should happen, please phone us immediately at 1-800-345-6296, and ...
Fri, Jan 31, 2025 at 7:57 PM