Digital Downloads and ePrint

Where are my downloads?
The file will be available for immediate download through My Library after purchase.  Please use the following directions to get to your download purchases...
Tue, Sep 22, 2020 at 12:32 PM
What do I do if my download does not save or load correctly?
You have three attempts to download your file. If you exceed this number of attempts and have not successfully downloaded your purchase, please contact our ...
Tue, Apr 14, 2020 at 12:54 PM
Can you just send me the file by email?
The publisher has made the decision regarding how their products are distributed. They do not allow us to email the file to you because it could be copied t...
Tue, Apr 14, 2020 at 1:00 PM
Can I save the file to a mobile device?
Yes, if you have the most up-to-date version installed on your mobile device and the correct program needed to run your download, you can save the file to a...
Tue, Apr 14, 2020 at 1:16 PM
How do I access a digital download on an Apple mobile device?
In order to access a digital download product on an Apple mobile device, first add it to your iTunes library via the iTunes desktop application, then sync o...
Tue, Apr 14, 2020 at 1:24 PM
My ePrint music is printing with blank measures or pages.
Some titles take a little longer than normal to load. When this happens, the music may print with blank pages or missing measures or notes. When the printe...
Tue, Apr 14, 2020 at 1:47 PM
How do I adjust the page setup to fit my browser's print margins, headers, and footers?
You may need to adjust the print margins, headers and footers. Click and follow the directions for browser you are using:    Internet Explorer Page Setup ...
Tue, Apr 14, 2020 at 1:45 PM
What are Choral Tracks?
Choral Tracks are bundles containing Part Predominant tracks for each voice part, a Balanced Voices track, and an Accompaniment Track (if applicable). Each ...
Tue, Oct 20, 2020 at 12:00 PM
How can I use Choral Tracks if I have more than 50 people in my choir?
You will need to purchase additional bundles to accommodate your entire choir. Each bundle is licensed to be used by up to 50 users. Please adjust the quant...
Tue, Sep 22, 2020 at 1:03 PM
Where are my ePrints?
Please use the following directions to get to your ePrint music. Log in to www.jwpepper.com. Hover over My Library and click ePrint to display a list of ...
Tue, Apr 14, 2020 at 2:21 PM