Digital Products - ePrint, Downloads, ePrintGo

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What are Choral Tracks?
Choral Tracks are bundles containing Part Predominant tracks for each voice part, a Balanced Voices track, and an Accompaniment Track (if applicable). Each ...
Tue, Oct 20, 2020 at 12:00 PM
How do I adjust the page setup to fit my browser's print margins, headers, and footers?
You may need to adjust the print margins, headers and footers. Click and follow the directions for browser you are using:    Internet Explorer Page Setup ...
Tue, Apr 14, 2020 at 1:45 PM
What do I do if my ePrint does not print correctly the first time?
Issues Printing You have three attempts to print your music successfully. If you have not successfully printed your purchase after three attempts, please c...
Thu, Jan 7, 2021 at 11:05 AM
How do I print my music from my phone or tablet?
At this time, we do not support printing ePrint music from mobile devices - but we're working on it! Currently, you can browse jwpepper.com for titles ...
Tue, Apr 14, 2020 at 4:07 PM
I am getting a message "No items downloaded" or "No ePrint music downloaded to this device"
Please go to the All Items view. Tap on an ePrint title to download to your device.
Wed, Apr 15, 2020 at 10:08 AM
Where are the individual Instrumental Parts for my set?
To access the individual parts for instrumental sets, use the Details button in the ePrint preview pane. Please follow the directions below to access these ...
Tue, Apr 14, 2020 at 2:28 PM
General troubleshooting for ePrintGo app
Many issues can be resolved by upgrading to the latest version of ePrintGo: Determine if you have the latest version of the app. Your current version can ...
Wed, Apr 15, 2020 at 10:01 AM
Why do you require that I purchase five copies of my ePrint choral arrangements?
This is an industry standard requirement that has been set by publishers and composers of choral music. The correct number of copies of a piece (one for eac...
Tue, Apr 14, 2020 at 3:20 PM
Can I remove or edit the "Sold To" message at the top of my ePrint?
Removing the header and footer does not remove the "Sold To" information that prints on the top of the music. This information is the proof that y...
Tue, Apr 14, 2020 at 3:11 PM
How can I use Choral Tracks if I have more than 50 people in my choir?
You will need to purchase additional bundles to accommodate your entire choir. Each bundle is licensed to be used by up to 50 users. Please adjust the quant...
Tue, Sep 22, 2020 at 1:03 PM