To add or update the shipping address on your account:
1. Click My Account in the upper-right corner.
2. If prompted, Log In with your account number and password.
3. Under My Profile, select Update Profile. 
4. Scroll down to the Change your account address section. In the text box below the addresses, type the specific account number(s) that you want to update, followed by the address exactly as it should appear. Then, click Send Changes.
5. Our Contact Center team will complete your request and notify you once the change has been made.
Note: If you are unable to log in to your account, please email satisfaction@jwpepper.com with your account information, including the account number and current address along with the new address.