Online Account Services

How do I change my account password?
To change your password using a computer: Click My Account in the upper-right corner. Select My Account from the drop-down menu. If prompted, Log In...
Thu, Dec 31, 2020 at 12:21 PM
How do I update my profile?
To Update your Profile using a computer Click My Account in the upper-right corner. Select My Account from the drop-down menu. If prompted...
Thu, Dec 31, 2020 at 12:38 PM
How do I add or change the shipping address on my account?
To add or update the shipping address on your account: 1. Click My Account in the upper-right corner. 2. If prompted, Log In with your account number and ...
Mon, Jan 11, 2021 at 11:42 AM
How do I change the email linked to my account?
Note: You will need to be logged in to your account Select My Account from the My Account menu. Under My Profile, select Update Profile.  Scroll down ...
Mon, Jan 11, 2021 at 12:02 PM
How do I set up an online account?
To set up an online account with jwpepper.com: Click My Account in the upper-right corner of jwpepper.com. On the drop-down menu, click New Customer?...
Mon, Jan 11, 2021 at 12:09 PM
How do I close my account?
Please contact us via phone (1-800-345-6296) or email (satisfaction@jwpepper.com) and a Customer Service Associate will assist you in order to verify that t...
Tue, Apr 21, 2020 at 9:33 AM
What do I do if I have changed jobs?
Please contact us via phone (1-800-345-6296) or email (satisfaction@jwpepper.com) and a customer service associate will assist you with moving and/or switch...
Tue, Apr 21, 2020 at 9:38 AM
How do I reset my password?
If you forgot your password, you need to reset it.   From a computer: On jwpepper.com click on My Account (upper right). Click Log In in the drop-down ...
Wed, Dec 23, 2020 at 1:34 PM