To update or change the shipping address on your account, you can log in to your account at www.jwpepper.com. Once logged in, select "My Account" then "My Account" again from the drop-down in the upper right hand corner. Then, along the left hand side under "My Profile," there is an option to Update Profile. Scroll down to find the section to Change Account Address.  You will need to email us the information so that we can update your account. Please use the text box provided below your Shipping and Billing addresses to type in the address change. Once you send changes, we will complete the change request.


If you are not currently logged in to your account, please email satisfaction@jwpepper.com with your account info, including account number and current address as well as the new address / additional address you would like it changed to.