Payments and Credits

What type of payments do you accept?
We accept all major credit cards, J.W. Pepper gift cards, personal checks, company checks, and ACH bank transfers. 
Thu, Apr 9, 2020 at 1:54 PM
Where do I send my check payments?
Please send all check payments to: J.W. Pepper & Son, Inc. PO Box 786212 Philadelphia, PA 19178-6212
Thu, Jun 11, 2020 at 9:05 AM
How do I pay off my balance online?
To make a payment online, please navigate to and log in to your account. Once logged in, select "My Account" from the top menu, t...
Mon, Apr 13, 2020 at 9:25 AM
I'm seeing a pending charge on my credit card as well as another charge. Am I being charged twice?
What you are seeing is the authorization of funds for your credit card. When you place an order with a credit card, the system needs to check that the fund...
Mon, Apr 13, 2020 at 9:44 AM
I have an open credit on my account, how can I use it?
Open credits may only be applied to one or more open invoices. You can apply credits online through 'My Account'.  The total dollar amount of open...
Tue, Apr 14, 2020 at 9:26 AM
How long does it take for electronic payments to process?
Electronic payments take 5-7 business days to complete processing and show as 'Paid'. If you believe that a payment has been in processing far too...
Mon, Apr 13, 2020 at 9:45 AM