Product and Shopping Tips

With over a million music products and over 40,000 new ones coming in each year, we have to give you robust tools to connect you with the sheet music and music products you want. Here's information about the products we sell and tips for using our site.

How long does it take to get an item that is not in stock?
The time it takes to get an out-of-stock item delivered varies by a few factors: whether we already have the item on order or need to order it for you, the ...
Tue, Feb 11, 2025 at 10:39 AM
What is the meaning of symbols used on your site?
Most icons used on jwpepper.com have text explanations. Here are some of the most commonly used symbols: Editors' Choice indicates the top publicati...
Fri, Jan 31, 2025 at 4:40 PM
What is Pepper's difficulty or grade level scale for music?
While there is no consistent grade or difficulty scale across all publishers and their publications, Pepper strives to present you with a consistent difficu...
Tue, Feb 11, 2025 at 11:11 AM
What does Pepper consider in assigning a difficulty level to music?
To assign a difficulty level for music, we consider first the grading information provided by the publisher. Our editors strive for consistency across our c...
Fri, Jan 31, 2025 at 5:14 PM
What is My Score?
My Score is a simple and cost-effective solution for composers to sell sheet music online while maintaining their copyrights.    My Score offers its membe...
Tue, Feb 25, 2025 at 2:30 PM
What is "MINTS"?
MINTS (Music INsight Technology System) is a feature exclusive to Pepper. It unlocks valuable information buried within the score of a piece of music to rev...
Tue, Feb 25, 2025 at 2:32 PM
How do I know if you have an item in stock?
On-screen messages in the product details will let you know if an item is or is not in stock. You will see this in the shopping lists, in your cart, and du...
Tue, Feb 25, 2025 at 2:33 PM
Can Pepper help me search by a composer's race or gender?
No. We respect all individuals' personal privacy, and as a business, we are not allowed to capture personal details of individuals in a searchable datab...
Tue, Feb 25, 2025 at 2:31 PM
What is P.O.D. (Print On Demand)?
Print On Demand (P.O.D.) refers to music Pepper is allowed to print to fulfill your order. Producing music as it is ordered enables publishers to keep music...
Fri, Jan 31, 2025 at 5:26 PM
What information does Pepper have about composers?
The only information Pepper stores about a composer is their name as printed on the music and the publisher of their work. Other than for composers who part...
Fri, Jan 31, 2025 at 5:31 PM