Product and Shopping Tips

With over a million music products and over 40,000 new ones coming in each year, we have to give you robust tools to connect you with the sheet music and music products you want. Here's information about the products we sell and tips for using our site.

An item says it is not in stock, how long will it take to get?
It may vary depending on the status of the item. If you place an order for an item is not in stock, it will normally take an average of 3-4 weeks to be rece...
Mon, Apr 13, 2020 at 4:55 PM
What is the meaning of symbols used on your site?
Most icons used on jwpepper.com have text explanations. Here are some of the most commonly used symbols: Editors' Choice indicates the top publicati...
Fri, Jan 31, 2025 at 4:40 PM
What is Pepper's difficulty or grade level scale for music?
While there is no consistent grade or difficulty scale across all publishers and their publications, Pepper strives to present you with a consistent difficu...
Fri, Jan 31, 2025 at 5:11 PM
What does Pepper consider in assigning a difficulty level to music?
To assign a difficulty level for music, we consider first the grading information provided by the publisher. Our editors strive for consistency across our c...
Fri, Jan 31, 2025 at 5:14 PM
What is My Score?
My Score is a simple and cost-effective solution for composers to sell sheet music online while maintaining their copyrights.    My Score offers its membe...
Wed, Dec 7, 2022 at 1:41 PM
What is "MINTS"?
MINTS (Music INsight Technology System) is a feature exclusive to Pepper. It unlocks valuable information buried within the score of a piece of music to rev...
Wed, Dec 7, 2022 at 1:45 PM
Do you have [this certain music] in stock?
Stock Availability of an Item When you have found the piece of music you are looking for online, enter the desired quantity then click Add to Cart.  ...
Thu, Jan 7, 2021 at 5:05 PM
Can Pepper help me search by a composer's race or gender?
No. We respect all individuals' personal privacy, and as a business, we are not allowed to capture personal details of individuals in a searchable datab...
Wed, Dec 7, 2022 at 1:43 PM
What is P.O.D. (Print On Demand)?
Print On Demand (P.O.D.) refers to music Pepper is allowed to print to fulfill your order. Producing music as it is ordered enables publishers to keep music...
Fri, Jan 31, 2025 at 5:26 PM
What information does Pepper have about composers?
The only information Pepper stores about a composer is their name as printed on the music and the publisher of their work. Other than for composers who part...
Fri, Jan 31, 2025 at 5:31 PM